Frequently Asked Questions

Are your courses accepted for credit from NCBTMB, AMTA, AMBP, and my state boards?
Advanced Massage Techniques, Inc. is approved by the National Certification Board for Therapeutic Massage and Bodywork (NCBTMB) as a continuing education Approved Provider. Approved Provider #451043-09.

Our classes are accepted for continuing education credit for both ABMP and AMTA.

Visit our approvals page for a complete list of state approvals.

What is your shipping policy?
You can review our shipping policy here.

How long does it take to receive course materials?
Whenever possible, we will ship your order within 24 business hours. We ship using USPS Priority Mail. Rush shipping is available at an additional charge. If you require Rush shipping, please contact us via email or phone prior to ordering.

Do you ship outside the U.S?
We will gladly ship anywhere outside the U.S. However, additional shipping costs apply. If you are an international resident and would like to order our courses, please contact us so we can calculate accurate shipping rates for you.

I purchased an eBook. Where do I find my download?
After finalizing your purchase, your order status page will be displayed. There is a a button labeled "download" in the right column, at the right hand side of the page.

I navigated away from the order status page before downloading my course. How do I download my course?
You will receive an email confirming your purchase. A link to your order status will be provided in that email. Upon returning to your order status page, the download button will be missing. You will need to enter your credit card number in the field provided at the bottom of the page. Your credit card will not be charged again. After entering your credit card number, the download button will reappear in the right column.

I purchased an eBook, but I don't have Adobe Acrobat Reader. How can I view my course?
You can download Adobe Acrobat Reader here for free.

I purchased an eBook, but I think I would prefer printed course materials. Can I receive printed course materials?
If you purchased an eBook and feel you would be more comfortable reading printed material, please contact us. We can send you a textbook of the eBook course you purchased. Simply pay the difference between the textbook course and the eBook course you purchased.

What is your return policy?
You can view our return policy here.

Do I have to pay sales tax for my course?
Advanced Massage Techniques is located in Iowa. Therefore, Iowa residents are subject to sales tax laws. Due to Local Option Sales Tax in some, but not all areas, we collect 6% sales tax for all Iowa sales. If you live in an area that has passed a Local Option Sales Tax, we will contribute the additional 1% sales tax for you.

Digital products are not subject to Iowa sales tax, therefore sales tax will only be collected on Textbook Courses and other printed materials.

Is there a deadline for completing a course?
Although there is no deadline for course completion, a timeline is included with every course to guide your pace. We have a sincere interest in your education process, and regularly check in with our students via email to answer questions and gauge progress.

Do you submit my CE Hours to NCBTMB or my state boards?
No. We mail your Certificate of Achievement and Transcript to you. You are responsible to submit your CE Hours to the appropriate parties.

In accordance with Florida Statute 456.025(7), we will submit CEU's to the Florida Board of Massage Therapy via CEbroker.com.

Can a friend use my course materials and also get credit for the course?
You may share your printed course materials with a friend. However, your friend will need to purchase an eBook version of the course to receive continuing education credit.

Is there a group rate for your courses?
No. Group members wishing to share one set of printed course material should purchase one textbook version of the course, with the remaining members purchasing eBook versions of the course. eBook courses are listed at 15% less than textbook courses. The incremental cost of the textbook course can then be divided among the group members.

I don't see my question here.
Please feel free to contact us anytime with questions you may have.

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